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If you feel your shyness has held you back and prevented you from living a full life, this compassionate guide presents a powerful collection of useful information, case studies, and exercises on how to manage your shyness so you can communicate with people you don't know very well (or at all) in a wide range of personal and professional settings and circumstances.
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This audio edition discusses specific actions you can take to build positive, healthy relationships.
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Need to sell a new marketing idea to your boss? Handle a sticky problem with a colleague? Calm an irate customer? This book presents 1,254 tips to improve your communication and interpersonal skills, so you'll never be at a loss for words.
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In this age of e-mail, texts and even instant messaging, this book emphasizes the art of personal, verbal, and face-to-face communication to strengthen personal and professional relationships.
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Failed conversations can take a heavy toll on our professional and personal lives. This helpful book offers practical guidelines for managing the six most common conversation killers so you can replace unconstructive habits with more effective responses.
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This audio edition offers practical guidelines for managing the most common (and the most aggravating) conversation killers, and presents a process for replacing unconstructive habits with more effective responses.
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Everybody thinks that some people are born with the "gift of gab" and some people aren't. But the truth is there is no "gift of gab." People who are good at conversation just know a few simple skills that anyone can learn. This book will teach you those skills.
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This audio edition gets you past the hard parts of dialogue and helps you achieve relationships that are real, productive, and that will enrich your life and career. Read by the author.
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Helping readers differentiate between communication and dialogue, this book identifies the most common reasons people don't dialogue effectively and provides helpful tips on how to engage in more effective, productive dialogues.
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From appropriate conversation topics, making a good impression, dress and travel, social class, attitudes toward religion, and more, this book provides critical information that businesspeople need in order to understand the dynamics of cross-cultural communication.